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FAQ
Almaty Pass is your key to an exciting journey around Almaty! Visit 8 major attractions and exciting excursions on a comfortable Nur bus bus. The cost of all these impressions is estimated at 25 thousand tenge. However, by purchasing a tourist card for only 7,990 tenge, you save more than 50% of funds, as well as time for drawing up a route and passages to objects. Discover the charm of the city at no extra cost. Almaty Pass will make your vacation incredibly profitable and memorable. Do not miss the chance of a real tourist immersion in the history and beauty of Almaty at an attractive price!
By purchasing Almaty Pass, you save not only time, but also money! Based on the cost of each visit to a cultural and entertainment facility and an excursion, you save more than 50%.
Citypass comes in two types: virtual and plastic. To enter tourist sites, you must present a virtual card with a QR code on your phone or a plastic card.
You can purchase cards on our website or in the Kaspi (Payments) app. Plastic cards are available at points of sale.
CityPASS is valid for 24, 48 or 72 hours from the date of first use, depending on the card you choose. The countdown of the time during which the map works will begin from the moment of the first entrance to the museum, attraction or excursion.
No, CityPASS entitles you to a one-time visit to each tourist site, except for excursions on a double-decker RedBus bus.
CityPASS is non-refundable or exchangeable after activation, visiting the first facility.
Citypass is sent to your email address in the form of a QR code. If you have lost an email, please contact our support team and we will resend it.
If you have any questions or problems, you can contact our support team by email: info@citypass.kz or by phone 87775557575.